FAQ

How do Jolli meals work?

Jolli is the recipe site you can shop. Our recipe creators produce recipes for snacks, dishes and meals aligned to your tastes and dietary restrictions. We aren’t a subscription service, but we do send you everything you need in a meal kit (from the recipe, nutritional information and pre-portioned ingredients) ready to prepare right in your kitchen.

Do I need to sign up for a subscription?

No! That’s one of the best parts about Jolli, you don’t have to wait until a certain day each week to receive your meals, and you can choose what you want. Who knew that cooking could be so easy?

What does Jolli mean?

Jolli is the name of our grandmother, and she was everything great you could hope for in a warm, southern grandma. We knew when we walked in her kitchen, we could trust the food that she served. She’s inspired us to bring her standards and traditions to work, but this time, in your kitchen! Not only are we incorporating our whole, healthy food ideas into your home, Jolli is bringing a mix of different chefs to the table to make sure you are getting the best recipes.

Where do you deliver?

Currently we deliver to Connecticut, Delaware, Maryland, New Jersey, Downstate New York, Eastern Pennsylvania, Washington D.C., Alabama, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maine, Massachusetts, Michigan, Missouri, New Hampshire, Upstate New York, North Carolina, Ohio, Western Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, West Virginia and Wisconsin. Don’t worry, we are looking into shipping all over the United States.

Recipe Creators

How many recipe creators do you have?

Check out each recipe creator’s page to meet them today. There are more each day!

Shipping 

When will my order be delivered?

The daily order cutoff time for orders is 06:00 pm EST. All orders must be placed before this time in order to be eligible for next-business-day processing.

  • For most customers in Connecticut, Delaware, Maryland, New Jersey, Downstate New York, Eastern Pennsylvania, Virginia, Washington D.C. and West Virginia orders will ship via next-business-day service.
  • For certain customers in Alabama, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maine, Massachusetts, Michigan, Missouri, New Hampshire, Upstate New York, North Carolina, Ohio, Western Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, West Virginia and Wisconsin orders will ship via 2nd business day service.

More delivery destinations will be here soon! Sign up for our newsletter to stay in the know.

But what if I’m not home when my order is delivered?

All of our Jolli meal kits are delivered in our signature boxes with ice packs and packaging material that will keep your pre-portioned ingredients safe. Packages will be delivered without signatures being required.

Recipes and Ingredients

What does each meal kit come with?

You’ll have all the works! This includes all the ingredients and recipe card which tells you step-by-step how to make your own masterpiece at home. Additionally, all Jolli meal kits come accompanied with ice packs to keep all your ingredients at the perfect temperature.

Can I check out the calorie and nutritional information?

Of course. All of these credentials are listed on our site, as well as the recipe cards you will receive in your shipment.

How long do each of the recipes take to create?

The prepare time and cook time varies for each recipe, but any range from 30 minutes to 60 minutes.

Do you have any specific recipes for people with dietary restrictions?

Yes! Try out checking the box for vegan, vegetarian, gluten free and much more. Additionally, each recipe lists its ingredients so you know what fresh food comes in each meal kit! Whether you have an allergy, or are Paleo, Gluten-Free, Vegan, Vegetarian or Pescatarian there is a meal for you.

How long does the food stay fresh?

We at Jolli recommend to prepare your recipe within three-five days of receiving. If you don’t plan on cooking your recipe the day you receive your Recipe Kit, just place all the perishable ingredients in the refrigerator, and the poultry or meat in the freezer.

Can I rate a recipe?

Yes, we highly recommend you rate the recipes you’ve tried out! Don’t forget to login to view the recipe and rate it. Additionally, we would love it if you commented on what you liked most about the recipe.

I like a certain recipe creator, could I just shop their recipes?

Surely try checking out each recipe creator’s page. If there is something you especially love from the recipe creator, let us know, or rate their recipes. Our recipe creators take pride in their creations and would love your feedback.

How to I access my account?

Simply scroll to the top right hand corner of the website, and click login or register if you haven’t signed up yet! If you register, and don’t receive your email from Jolli, try checking your spam. If you’ve forgotten your password, simply click Lost Your Password, and you’ll be emailed a new one. Again, don’t forget to check your spam.

Can I contribute my own recipes to Jolli?

We’d love to hear about your recipes and why you’d like to contribute to Jolli! Feel free to submit your ideas to [email protected]

Have another question?

Email us at [email protected] and we will respond within 24 hours.

 

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